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ShopeX AI Capability Matrix — Index
SHOPEX AI CAPABILITY MATRIX
2026 ShopeX AI Capability Matrix
A complete English edition covering AI strategy, marketing growth, operational efficiency, technical enablement, business models, and retail value creation.
English Edition
01
Cover
The ShopeX AI Capability Matrix
02
Contents
A structured view from AI strategy to marketing growth, operational efficiency, decision enablement, business models, and value creation.
03
AI Vision
ShopeX embeds AI capabilities into every layer of retail systems, services, and workflows, from infrastructure to business applications.
04
Full-Stack AI Capability Matrix
A complete AI capability stack covering front-end applications, middle-office systems, technical frameworks, model access, and intelligent operations.
05
ECShopX AI Experience
ECShopX integrates AI capabilities to deliver smarter shopping experiences and more efficient content, marketing, and store operations.
06
AI Automatic Translation
Translate product titles, descriptions, campaign information, tags, and management content into multiple languages directly inside the publishing workflow.
07
Translation Workflow
AI translation structures product and marketing fields, translates them into target languages, and returns content ready for review and publishing.
08
AI Material Library
Merchants can quickly generate product images, scene visuals, posters, and video materials, reducing reliance on traditional shooting and external production.
09
Material Library Capabilities
A unified content production system covering posters, static images, scene images, video, prompt configuration, and parameter control.
10
AI Copywriting
From product selling points to campaign topics and social tone, AI quickly generates structured content drafts for faster publishing.
11
Copywriting Capabilities
AI copywriting connects product features, audience context, channel tone, and output formats to support product seeding and campaign creation.
12
AI Shopping Assistant
The assistant understands user needs, recommends suitable products, answers questions, compares options, and guides purchase decisions.
13
Shopping Agent Matrix
The shopping agent connects user journeys, product data, store operations, and management configuration into a complete AI service system.
14
Agent Admin Console
The admin console manages agents, models, APIs, token usage, and service settings so merchants can operate AI capabilities safely.
15
Shopping Dialog Scenarios
The assistant supports coupon explanation, outfit matching, total-price calculation, and automatic add-to-cart workflows.
16
Recommendations and Purchase Links
The assistant recommends products, pushes purchase links, and supports multi-item comparison to shorten the shopping path.
17
Shopping Agent Service Capabilities
Beyond recommendation, the agent can extend into customer service, after-sales, membership, and cross-channel support.
18
Salesperson AI Assistant
The assistant supports frontline staff with product queries, selling scripts, customer communication, and conversion support.
19
Merchant Agent
Through natural language commands, merchants can complete batch operations such as inventory filtering, product listing, price adjustment, and campaign configuration.
20
DigiOS OMS AI Assistant
The OMS assistant brings AI conversation, query, diagnosis, and tool execution into order, inventory, purchase, and transfer operations.
21
OMS Intelligent Control
AI connects inventory, sales, order, and warehouse data to support full-chain intelligent control.
22
OMS Chat Interface
A built-in AI dialogue entry lets operators query, analyze, and call tools without leaving the OMS workflow.
23
OMS Core Capabilities
The assistant supports query, execution, locating issues, strategy support, voice replenishment, and prediction simulation.
24
OMS Business Scenarios
The assistant covers hot-selling stock, stock days, out-of-stock stuck orders, stock health, turnover ranking, oversell risk, in-transit detail, purchase transfer, and order creation.
25
Hot-Selling Stock Scenario
AI monitors recent hot-selling items and current stock level to identify out-of-stock risks.
26
Stock Sales Days
AI estimates how many days current stock can support future sales based on available inventory and recent sales.
27
Out-of-Stock Stuck Orders
AI identifies orders that cannot move forward because of stock shortage and helps locate the related product and warehouse causes.
28
Stock Health
AI evaluates inventory level, regional distribution, and risk status to provide a stock health report.
29
Store Turnover Ranking
AI ranks stores by product turnover efficiency and identifies high-performing products or slow-moving issues.
30
SKU Sales Days
AI estimates DSI at SKU level by combining available stock, in-transit stock, and recent sales.
31
Return Rate Spike Analysis
AI monitors and analyzes return rate changes for a specific product, compares historical data, and locates possible reasons.
32
Oversell Risk Detection
AI compares SKU stock margin with unshipped orders to identify items at risk of overselling.
33
In-Transit Detail Query
AI queries in-transit inventory for a specific product and warehouse, including purchase, transfer, and return quantities.
34
Smart Purchase and Transfer Advice
AI scans global inventory to decide whether purchase or transfer is needed, then generates a transfer plan based on proximity and cost.
35
Create Purchase Order
The user provides warehouse, supplier, purchasing entity, item, quantity, and unit price; the assistant generates and submits a purchase request.
36
Create Transfer Order
AI parses source warehouse, target warehouse, product code, and quantity from natural language, then submits a transfer request.
37
OMS Core Value
Bring query, diagnosis, execution, warning, and prediction into one conversational entry, upgrading OMS from a process system to an intelligent coordination hub.
38
ShopeXAI-Apihub Gateway
A unified gateway aggregates multiple model capabilities and provides model routing, authentication, metering, billing, and resource management for business applications.
39
Unified Model Access
Connect mainstream model services through unified authentication, unified scheduling, unified service level, and unified metering.
40
APIHub Dashboard
Dashboards, API keys, usage records, subscriptions, and profile features make model resources visible, controllable, and operable.
41
DigiOS AI Foundation
DigiOS provides the back-end foundation for the AI ecosystem, connecting models, systems, data, and tools so business systems can be understood and called by agents.
42
SRE Agent
Built-in multimodal AI agents cover resource scheduling, self-healing, root cause analysis, and delivery collaboration.
43
Commercial Model
ShopeX AI supports token pools, pay-as-you-go usage, and product add-on capabilities to match different adoption stages.
44
Four Core Values
Cost reduction and efficiency, growth, intelligent decision-making, and innovation enablement form the value spine of the ShopeX AI matrix.
45
Thank You
Start your new chapter of AI retail with ShopeX, building smarter, more efficient, and more growth-oriented retail operations.
Index
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